Overview
This is an exciting opportunity to work in the growing build to rent sector and focus on delivering a fantastic service for our residents and clients. Not only will you be involved in managing existing blocks but will also be involved with onboarding new apartment blocks.
Client Details
Our client is a well-established organisation in the property industry, known for its commitment to delivering outstanding customer service and its innovative approach to property management.
Description
This job is as much about people as property. Regular site visits will be required to the Apartment Blocks and Estates located all around England including the Northwest, Midlands and the Southeast, and whenever you are at a Block or Estate, you’ll be representing our brand out in the community.
You’ll have your own portfolio of PRS residential apartment blocks to manage as well as build to rent estates. With no leaseholders to manage due to our clients being large institutional investment Landlords, your focus will be on ensuring that the Blocks and Estates are maintained well and that any issues identified are dealt with swiftly and efficiently. You’ll be responsible for identifying opportunities for improvement to the Blocks and Estates and relaying them to the Asset Team. You will use trackers alongside our systems to monitor and record information, the accuracy of which is paramount.
With the support of the Asset Manager, you’ll be expected to make sure residents’ issues are resolved, contractors are appointed, budgets are considered at all times, queries are answered, and apartment blocks and estates remain well maintained.
Responsibilities:
· Following processes and procedures to ensure that properties are being managed in line with company standards
· Maintain contractor relationships, source new contractors when required and ensure contractors are delivering the level of service we expect
· Review and tender service contracts
· Approve invoices in line with company timeframe
· Ensure our blocks and estates are well maintained and that any concerns over health and safety are resolved with paramount importance
· Ensure our CRM system is kept up to date with all comms, reports and assessments.
· Complete regular site visits, produce inspection reports and ensure any issues are raised and works completed within SLA’s
· Meet contractors on site when required
· Arrange and oversee any qualifying major works
· Ensure budget restraints are considered when instructing work
· Work alongside the asset team to facilitate the handover over of new build apartment blocks and estates to ensure they are compliant, budgets approved and services in place ready for new tenants moving in.
· Work alongside the property management team and tenant liaison advisors for any issues reported by the team or residents and to communicate effectively with all parties involved
Profile
· Experience in a relevant role or environment
· A natural tendency to look for, and find solutions to problems
· Attention to detail and the ability to act with urgency when required
· A good communicator in writing and in person
· Experience of managing contractors and considering budgets
· Knowledge of relevant legislation
· Own vehicle and full clean driving licence
· Eligibility to work in the UK and everything it takes to successfully complete pre-
employment screening
· Proficient IT skills and experience of using property management software
Job Offer
- A competitive salary of £28,000
- A 10% quarterly bonus opportunity
- A £300 per month car allowance
- A supportive and innovative work environment
- An opportunity to work in the exciting property industry
We encourage all interested candidates who meet the above criteria to apply for this exciting role in the property industry.
